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Frequently Asked Questions

We offer flexible month-to-month plans with no long-term contracts required. You can upgrade, downgrade, or cancel at any time.

The setup fee covers full onboarding: importing your menus, configuring TV displays, setting up staff accounts, and training your team. The cost depends on your venue size and complexity. Most businesses are fully live within 1–2 weeks.

Absolutely. You can upgrade or downgrade your plan at any time. Changes take effect on your next billing cycle, and we'll help migrate any features or data.

Yes! Multi-location businesses receive volume discounts. Contact our sales team for a custom quote based on your number of locations.

All plans include email and chat support. Growth and Pro plans include phone support and a dedicated account manager. We also provide training materials and video tutorials.

SERVEsimple is web-based and works on any device with a browser. For TV displays, any smart TV or streaming device works. For POS, we support common hardware or can recommend a setup.

Still Have Questions?

Our team is ready to help you find the right plan for your business.